
4 and a half pounds. WHOA! I left the weigh in very happy as I have lost 41 and a half pounds in total now but also a teeny weeny bit disappointed as another half would have taken me to 3 stone. But I am not going to let myself get carried away. I am doing brilliantly, but Christmas will be a big test for me.
Regarding my complaint to Weightwatchers. I think the best thing is to copy and paste the response I had from customer services here:
Hello,Thank you for y our e-mail, and I am apoplogise for the delay in replying. I really do have to apologise for the treatment you received at your Meeting, and you were obviously not given the Service to which you were entitled. I am delighted to say that I have spoken to the Area, and this situation will not be allowed to continue and everything is now back to normal - two weighs and two talks. Please do accept our sincere apologies and may I wish you a very Happy Christmas. Best wishes
All well and good right? WRONG!!! Again the best thing is to copy and paste the email I had to send to them this evening.
Thanks for the reply and Merry Christmas to you all.I am afraid to say I have another complaint to make about my meeting.I had booked holiday for work this afternoon so I could go to the earlier meeting. I had done this before I had received a response from yourselves and could not unbook it. However, after reading your response I thought it was only right to go to the 1915 meeting after we had complained about it.I left home early this evening for this meeting because of the fog and arrived at my meeting at shortly before 1900. There were a few others milling around, some of whom I believe yourselves to have spoken to after the conversation I had with them. As soon as the other meeting came out (1815), we went in only to find that everything was packed away. However, after a quick complaint she told us "I will be reviewing the situation after Christmas but you can still weigh now!". One of the helpers asked if we could have it for free as we did not have a meeting last week and missed out this week. She said no. A few walked out but a couple of us paid to weigh. I spoke to her and told her that I had booked holiday this afternoon specifically so I could go to her meeting and yet I thought as we had complained, we had better go to the 1915 one. She just rolled her eyes at me. I then said about the complaint I had made to customer services and that we were told normal service was back on tonight and she said "I JUST TOLD YOU, I WILL BE REVIEWING THE SITUATION AFTER CHRISTMAS!" Someone else said "Customer services have told us that this meeting was back on from tonight" and she said "Well it's not!" I then said "I think I am going to find another meeting and she said "well that's probably for the best!" I then weighed and walked out.Outside, there were about 10 of us talking about these and one of the helpers came out and told us all to stick with it as that is what she wants, for us all to stop going to the meeting so that she has no reason to run it. We have all decided we will stand up to her but she left me in almost tears tonight and I am fuming. Money is not really the issue but I am annoyed I have paid her £9.90 over the past two weeks to just stand on a set of scales, something which I can do for free at home. I really am annoyed at this and another things. For example, I have wasted 6 hours holiday and we really were led to believe this meeting was back on tonight. If I had known it wasn't going to be I could have gone to the earlier meeting as the talks motivate me and are my saviour. Also, I wanted to buy some toffee and/or chocolate bars to get through Christmas and the New Year but I couldn't as everything was packed away.These may seem little things but, along with her attitude they all add up and I would ask that you do something about this.. I think she was completely wrong to tell me that I probably should find another class. I was very happy with this class until Diane upset us all and now I feel like we are being victimised for complaining.Please don't take this as a threat but I will consider taking further action against this if this situation is not resolved. I know others contacted you regarding this issue last week, and one spoke to your operations manager (?), I also believe they will be contacting you again. Now we are in a situation that none of us wanted and could have been avoided, the main problem now being that if we continue to go to this meeting, which as I said last week is convenient to us all that she will be hostile towards us, as was proved tonight.Sorry to complain and be so harsh but I really do feel something needs to be done about this.Seasons Greetings to you all.
I think that explains it all.
Over Christmas I will get someone to take a picture of me so you can all see me almost 3 stone lighter. For now, I have included a picture of my Christmas Tree.
Merry Christmas to you all and I hope you all have a fantastic time and that santa brings you all you wished for.
Vicky xx